:: APP TERMS & CONDITIONS ::
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:: Shelter From the Rain App Terms & Conditions ::
Location: Savannah, Georgia | Chatham County
Welcome to the Shelter From the Rain community app (“App”). The App is operated by Shelter From the Rain, Inc..
These Terms and Conditions govern your access to and use of the App and its related features, content, communications, and services. By creating an account, selecting “I agree,” or using the App, you agree to these Terms and our Privacy Policy.
If you do not agree, do not create an account or use the App.
1. Purpose of the App
The App is designed to help adult community members:
2. Eligibility
You must be at least 18 years old and legally capable of agreeing to these Terms to create an account or use the App.
The App is not intended for children under 18. Do not create an account for a child or allow a child to use your account. Do not post a child’s sensitive personal information, including the child’s full name, precise location, school, medical information, identification numbers, or other information that could place the child at risk.
Community partners must be authorized to represent the organization identified in their account and must provide complete and accurate verification information.
We may refuse, suspend, or terminate an account if we reasonably believe the eligibility or verification requirements have not been met.
3. Account Registration and SecurityYou agree to:
We may use reasonable steps to verify an account, but verification does not guarantee a user’s identity, qualifications, trustworthiness, or safety.
4. Community StandardsWe want the App to be supportive, respectful, and safe. When using it, you agree to treat other members, staff, volunteers, and community partners with dignity.
You may not use the App to:
5. Member Interactions and Personal SafetyThe App may allow users to communicate, exchange information, or arrange meetings. Shelter From the Rain does not supervise private conversations or meetings between users unless expressly stated.
Use good judgment when interacting with someone you meet through the App. Consider meeting in a public place, informing a trusted person of your plans, arranging your own transportation, and avoiding the disclosure of sensitive financial, identity, location, or family information.
Never send money, account credentials, Social Security numbers, identification documents, or financial information to another user unless you have independently confirmed that the request is legitimate and the transmission method is secure.
You are responsible for deciding whether and how to interact with another user. To the fullest extent permitted by law, Shelter From the Rain is not responsible for the conduct of users outside the services that we directly operate and control.
6. Emergencies and Crisis Situations
The App is not monitored as an emergency service.
If you or someone else is in immediate danger, call 911 or your local emergency number. If you are experiencing a medical or mental-health emergency, contact an appropriate emergency or crisis service.
Do not rely on App messages, posts, partner profiles, or response times for urgent assistance. Shelter From the Rain cannot guarantee that a message or report will be seen or answered within any particular period.
Where permitted or required by law, we may disclose information to emergency services, law enforcement, child or adult protective services, or other appropriate authorities when we reasonably believe disclosure is necessary to address an immediate safety risk, suspected abuse, exploitation, or unlawful conduct.
7. Community Partners and Resource Listings
The App may display information from nonprofits, businesses, government agencies, healthcare providers, faith-based organizations, independent professionals, and other community partners.
We may review information submitted by a community partner, but an organization’s presence in the App does not constitute a guarantee, warranty, certification, or endorsement of:
Users should independently evaluate a provider before sharing sensitive information, making a payment, signing an agreement, or accepting services. Questions, complaints, and disputes concerning a partner’s services should ordinarily be directed to that partner, although users may also report concerns to us.
Partners must promptly update inaccurate information and notify us of material changes involving their services, licensing, insurance, safety practices, or organizational status.
8. Informational Content
App content and community discussions are provided for general informational and peer-support purposes. They are not a substitute for advice from a qualified professional.
You should consult an appropriately licensed professional before making decisions involving health, mental health, medication, legal rights, housing, financial matters, benefits, employment, childcare, or personal safety.
We do not guarantee that information posted by users or partners is accurate, complete, current, or appropriate for your circumstances.
9. User Content
“User Content” means information, messages, photographs, comments, reviews, listings, and other material that you submit through the App.
You retain ownership of your User Content. By submitting it, you grant Shelter From the Rain a nonexclusive, worldwide, royalty-free license to host, store, reproduce, display, format, and distribute that content only as reasonably necessary to operate, secure, improve, and promote the App and its community features, subject to our Privacy Policy.
You represent that:
We may review, restrict, preserve, or remove User Content when reasonably necessary to enforce these Terms, address safety concerns, comply with law, protect rights, or maintain the App. We are not obligated to monitor every communication.
10. Photos and Information About Children
Protecting children is a shared responsibility. You may not:
11. Privacy
Our collection, use, retention, protection, and disclosure of personal information are described in our Privacy Policy.
Although we use reasonable safeguards, no online platform can guarantee absolute security. You are responsible for considering the sensitivity of information before posting it or sending it to another user.
Information posted in a community area may be visible to other members. Private messages may be accessible to authorized personnel when reasonably necessary for safety, technical support, enforcement, or legal compliance, as explained in the Privacy Policy.
12. Intellectual Property
The App, excluding User Content and third-party content, and its design, branding, logos, text, graphics, software, and other materials are owned by or licensed to Shelter From the Rain and are protected by applicable intellectual-property laws.
We grant you a limited, revocable, nonexclusive, nontransferable license to use the App for its intended personal or authorized organizational purposes.
You may not copy, sell, reverse-engineer, scrape, reproduce, modify, or commercially exploit the App or its content without written permission, except as permitted by law.
13. Third-Party Services and Links
The App may contain links to websites, applications, forms, maps, payment services, or other resources operated by third parties. Their terms and privacy practices govern your use of those services.
We do not control and are not responsible for third-party services, content, security, availability, or practices. A link does not necessarily mean that we endorse the third party.
14. Reports, Moderation, and Enforcement
You may report concerning content, behavior, partner activity, or suspected violations by using the App’s reporting feature or contacting us at [email protected].
Depending on the circumstances, we may:
Enforcement decisions may be based on available information and do not constitute a legal determination of wrongdoing.
15. Suspension and Termination
You may stop using the App at any time and may request account deletion by contacting [email protected].
We may suspend or terminate your access if:
Provisions that by their nature should survive termination—including intellectual-property, disclaimer, liability, indemnification, dispute, and governing-law provisions—will remain in effect.
16. App Availability and Changes
We may modify, suspend, or discontinue any part of the App. Features and resources may change, and we do not guarantee uninterrupted or error-free access.
We may update these Terms. If a change is material, we will provide reasonable notice through the App, by email, or by another appropriate method. The updated Terms will state their effective date.
Where required, we will request your affirmative agreement to updated Terms. Otherwise, continued use after the effective date constitutes acceptance of the revised Terms.
17. Disclaimer of Warranties
To the fullest extent permitted by law, the App and its content are provided “as is” and “as available.”
Shelter From the Rain disclaims all warranties, express or implied, including warranties of accuracy, availability, merchantability, fitness for a particular purpose, title, and noninfringement.
We do not warrant that:
18. Limitation of Liability
To the fullest extent permitted by law, Shelter From the Rain and its directors, officers, employees, volunteers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the App.
This includes loss or harm resulting from user interactions, third-party services, partner conduct, inaccurate content, unauthorized access, lost data, service interruptions, or reliance on information obtained through the App.
19. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Shelter From the Rain and its directors, officers, employees, volunteers, and agents from claims, liabilities, damages, losses, and reasonable costs arising from:
20. Dispute Resolution and Governing Law
Before filing a lawsuit concerning these Terms or the App, you and Shelter From the Rain agree to make a good-faith effort to resolve the dispute informally. A written notice describing the dispute and requested resolution should be sent to [email protected]. The receiving party will have 30 days to respond.
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
Subject to any rights that cannot legally be waived, disputes will be brought in the state or federal courts located in Chatham, County, and each party consents to those courts’ jurisdiction.
Nothing in this section prevents either party from seeking emergency injunctive relief or reporting a matter to an appropriate government agency.
Attorney review note: If Shelter From the Rain wants mandatory arbitration or a class-action waiver, those provisions should be drafted separately by qualified counsel and presented through a legally appropriate consent process.
21. General Provisions
These Terms and the Privacy Policy constitute the agreement between you and Shelter From the Rain concerning the App, unless another written agreement applies to a specific service.
If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our written permission. We may transfer these Terms as part of a merger, reorganization, asset transfer, or similar organizational change, subject to applicable law.
Headings are provided for convenience and do not affect interpretation.
22. Contact InformationQuestions, complaints, safety concerns, and legal notices may be directed to:
Shelter From the Rain, Inc.
P.O. Box 24195
Savannah, GA 31403
Email: [email protected]
Telephone: 912-232-5860
For immediate danger or an emergency, call 911 or your local emergency number. Do not use this contact information as a substitute for emergency assistance.
User Acknowledgment
These Terms and Conditions govern your access to and use of the App and its related features, content, communications, and services. By creating an account, selecting “I agree,” or using the App, you agree to these Terms and our Privacy Policy.
If you do not agree, do not create an account or use the App.
1. Purpose of the App
The App is designed to help adult community members:
- Connect with other mothers and caregivers;
- Learn about community programs, events, and resources;
- Communicate with participating community partners;
- Share encouragement, information, and experiences; and
- Access information about Shelter From the Rain’s programs and services.
2. Eligibility
You must be at least 18 years old and legally capable of agreeing to these Terms to create an account or use the App.
The App is not intended for children under 18. Do not create an account for a child or allow a child to use your account. Do not post a child’s sensitive personal information, including the child’s full name, precise location, school, medical information, identification numbers, or other information that could place the child at risk.
Community partners must be authorized to represent the organization identified in their account and must provide complete and accurate verification information.
We may refuse, suspend, or terminate an account if we reasonably believe the eligibility or verification requirements have not been met.
3. Account Registration and SecurityYou agree to:
- Provide accurate, current, and complete account information;
- Keep your account information updated;
- Maintain the confidentiality of your password and login credentials;
- Use only your own account;
- Notify us promptly if you suspect unauthorized access; and
- Accept responsibility for activity occurring through your account to the extent permitted by law.
We may use reasonable steps to verify an account, but verification does not guarantee a user’s identity, qualifications, trustworthiness, or safety.
4. Community StandardsWe want the App to be supportive, respectful, and safe. When using it, you agree to treat other members, staff, volunteers, and community partners with dignity.
You may not use the App to:
- Harass, bully, threaten, intimidate, stalk, exploit, or abuse another person;
- Promote hatred, violence, or unlawful discrimination;
- Post obscene, sexually explicit, or exploitative material;
- Solicit sexual services or engage in human trafficking or exploitation;
- Share another person’s private information without permission;
- Post identifying or sensitive information about a child;
- Commit fraud, misrepresent services, or impersonate another person or organization;
- Sell illegal or unsafe goods or services;
- Request money through false, deceptive, coercive, or misleading claims;
- Send spam, chain messages, or unauthorized advertising;
- Upload malware or interfere with the security or operation of the App;
- Collect information about users for unauthorized marketing, surveillance, or commercial purposes;
- Use information from the App to discriminate in housing, employment, lending, insurance, healthcare, or access to services;
- Retaliate against a person who reports a safety concern or violation; or
- Violate any applicable law, regulation, court order, or third-party right.
5. Member Interactions and Personal SafetyThe App may allow users to communicate, exchange information, or arrange meetings. Shelter From the Rain does not supervise private conversations or meetings between users unless expressly stated.
Use good judgment when interacting with someone you meet through the App. Consider meeting in a public place, informing a trusted person of your plans, arranging your own transportation, and avoiding the disclosure of sensitive financial, identity, location, or family information.
Never send money, account credentials, Social Security numbers, identification documents, or financial information to another user unless you have independently confirmed that the request is legitimate and the transmission method is secure.
You are responsible for deciding whether and how to interact with another user. To the fullest extent permitted by law, Shelter From the Rain is not responsible for the conduct of users outside the services that we directly operate and control.
6. Emergencies and Crisis Situations
The App is not monitored as an emergency service.
If you or someone else is in immediate danger, call 911 or your local emergency number. If you are experiencing a medical or mental-health emergency, contact an appropriate emergency or crisis service.
Do not rely on App messages, posts, partner profiles, or response times for urgent assistance. Shelter From the Rain cannot guarantee that a message or report will be seen or answered within any particular period.
Where permitted or required by law, we may disclose information to emergency services, law enforcement, child or adult protective services, or other appropriate authorities when we reasonably believe disclosure is necessary to address an immediate safety risk, suspected abuse, exploitation, or unlawful conduct.
7. Community Partners and Resource Listings
The App may display information from nonprofits, businesses, government agencies, healthcare providers, faith-based organizations, independent professionals, and other community partners.
We may review information submitted by a community partner, but an organization’s presence in the App does not constitute a guarantee, warranty, certification, or endorsement of:
- Its services, products, qualifications, licenses, availability, or prices;
- The accuracy of its statements;
- Its continued good standing;
- Its employees, volunteers, or representatives; or
- The outcome of using its services.
Users should independently evaluate a provider before sharing sensitive information, making a payment, signing an agreement, or accepting services. Questions, complaints, and disputes concerning a partner’s services should ordinarily be directed to that partner, although users may also report concerns to us.
Partners must promptly update inaccurate information and notify us of material changes involving their services, licensing, insurance, safety practices, or organizational status.
8. Informational Content
App content and community discussions are provided for general informational and peer-support purposes. They are not a substitute for advice from a qualified professional.
You should consult an appropriately licensed professional before making decisions involving health, mental health, medication, legal rights, housing, financial matters, benefits, employment, childcare, or personal safety.
We do not guarantee that information posted by users or partners is accurate, complete, current, or appropriate for your circumstances.
9. User Content
“User Content” means information, messages, photographs, comments, reviews, listings, and other material that you submit through the App.
You retain ownership of your User Content. By submitting it, you grant Shelter From the Rain a nonexclusive, worldwide, royalty-free license to host, store, reproduce, display, format, and distribute that content only as reasonably necessary to operate, secure, improve, and promote the App and its community features, subject to our Privacy Policy.
You represent that:
- You own or have permission to submit the content;
- The content is accurate to the best of your knowledge;
- The content does not violate another person’s privacy, intellectual-property, publicity, or other rights; and
- Posting the content does not violate a contract or law.
We may review, restrict, preserve, or remove User Content when reasonably necessary to enforce these Terms, address safety concerns, comply with law, protect rights, or maintain the App. We are not obligated to monitor every communication.
10. Photos and Information About Children
Protecting children is a shared responsibility. You may not:
- Create an account for a child;
- Post nude, partially clothed, exploitative, or embarrassing images of a child;
- Share a child’s precise location, daily schedule, school, identification documents, or contact information;
- Post information about a child whom you do not have authority to represent; or
- Use the App to contact, groom, exploit, or arrange unauthorized access to a child.
11. Privacy
Our collection, use, retention, protection, and disclosure of personal information are described in our Privacy Policy.
Although we use reasonable safeguards, no online platform can guarantee absolute security. You are responsible for considering the sensitivity of information before posting it or sending it to another user.
Information posted in a community area may be visible to other members. Private messages may be accessible to authorized personnel when reasonably necessary for safety, technical support, enforcement, or legal compliance, as explained in the Privacy Policy.
12. Intellectual Property
The App, excluding User Content and third-party content, and its design, branding, logos, text, graphics, software, and other materials are owned by or licensed to Shelter From the Rain and are protected by applicable intellectual-property laws.
We grant you a limited, revocable, nonexclusive, nontransferable license to use the App for its intended personal or authorized organizational purposes.
You may not copy, sell, reverse-engineer, scrape, reproduce, modify, or commercially exploit the App or its content without written permission, except as permitted by law.
13. Third-Party Services and Links
The App may contain links to websites, applications, forms, maps, payment services, or other resources operated by third parties. Their terms and privacy practices govern your use of those services.
We do not control and are not responsible for third-party services, content, security, availability, or practices. A link does not necessarily mean that we endorse the third party.
14. Reports, Moderation, and Enforcement
You may report concerning content, behavior, partner activity, or suspected violations by using the App’s reporting feature or contacting us at [email protected].
Depending on the circumstances, we may:
- Issue a warning;
- Remove or restrict content;
- Limit messaging or other features;
- Request additional verification;
- Temporarily suspend an account;
- Permanently terminate an account;
- Preserve relevant records;
- Notify an organization represented by a partner account; or
- Contact appropriate authorities.
Enforcement decisions may be based on available information and do not constitute a legal determination of wrongdoing.
15. Suspension and Termination
You may stop using the App at any time and may request account deletion by contacting [email protected].
We may suspend or terminate your access if:
- You violate these Terms or related policies;
- Your account information is false or cannot be verified;
- Your conduct creates a safety, legal, security, or operational risk;
- You misuse App information;
- We are required to do so by law; or
- We discontinue the App.
Provisions that by their nature should survive termination—including intellectual-property, disclaimer, liability, indemnification, dispute, and governing-law provisions—will remain in effect.
16. App Availability and Changes
We may modify, suspend, or discontinue any part of the App. Features and resources may change, and we do not guarantee uninterrupted or error-free access.
We may update these Terms. If a change is material, we will provide reasonable notice through the App, by email, or by another appropriate method. The updated Terms will state their effective date.
Where required, we will request your affirmative agreement to updated Terms. Otherwise, continued use after the effective date constitutes acceptance of the revised Terms.
17. Disclaimer of Warranties
To the fullest extent permitted by law, the App and its content are provided “as is” and “as available.”
Shelter From the Rain disclaims all warranties, express or implied, including warranties of accuracy, availability, merchantability, fitness for a particular purpose, title, and noninfringement.
We do not warrant that:
- Every user or partner is who they claim to be;
- Information, resources, or services will meet your needs;
- A resource will remain available;
- User communications will be safe or accurate; or
- The App will be uninterrupted, secure, or free from errors.
18. Limitation of Liability
To the fullest extent permitted by law, Shelter From the Rain and its directors, officers, employees, volunteers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the App.
This includes loss or harm resulting from user interactions, third-party services, partner conduct, inaccurate content, unauthorized access, lost data, service interruptions, or reliance on information obtained through the App.
19. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Shelter From the Rain and its directors, officers, employees, volunteers, and agents from claims, liabilities, damages, losses, and reasonable costs arising from:
- Your unlawful use of the App;
- Your User Content;
- Your material violation of these Terms; or
- Your infringement of another person’s rights.
20. Dispute Resolution and Governing Law
Before filing a lawsuit concerning these Terms or the App, you and Shelter From the Rain agree to make a good-faith effort to resolve the dispute informally. A written notice describing the dispute and requested resolution should be sent to [email protected]. The receiving party will have 30 days to respond.
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
Subject to any rights that cannot legally be waived, disputes will be brought in the state or federal courts located in Chatham, County, and each party consents to those courts’ jurisdiction.
Nothing in this section prevents either party from seeking emergency injunctive relief or reporting a matter to an appropriate government agency.
Attorney review note: If Shelter From the Rain wants mandatory arbitration or a class-action waiver, those provisions should be drafted separately by qualified counsel and presented through a legally appropriate consent process.
21. General Provisions
These Terms and the Privacy Policy constitute the agreement between you and Shelter From the Rain concerning the App, unless another written agreement applies to a specific service.
If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our written permission. We may transfer these Terms as part of a merger, reorganization, asset transfer, or similar organizational change, subject to applicable law.
Headings are provided for convenience and do not affect interpretation.
22. Contact InformationQuestions, complaints, safety concerns, and legal notices may be directed to:
Shelter From the Rain, Inc.
P.O. Box 24195
Savannah, GA 31403
Email: [email protected]
Telephone: 912-232-5860
For immediate danger or an emergency, call 911 or your local emergency number. Do not use this contact information as a substitute for emergency assistance.
User Acknowledgment
- I am at least 18 years old;
- I have read and agree to these Terms and the Privacy Policy;
- I understand that the App is not an emergency or professional-advice service;
- I understand that community partners are generally independent organizations; and
- I agree to follow the Community Standards.
